AegisIQ Limited is committed to responsible, permission-based email practices. We believe that your inbox belongs to you, and we take that seriously. We never send unsolicited bulk email (spam), and we hold ourselves to the highest standards of email ethics across every jurisdiction in which we operate.
This Anti-Spam Policy applies to all email communications sent from @cryptoloveyou.com addresses, including newsletters, promotional emails, transactional notices, and any other email originated or authorised by AegisIQ Limited.
This policy is effective as of June 21, 2026 and forms part of our broader suite of legal and compliance documents, which include our Privacy Policy and Terms of Service. By subscribing to any of our email lists, you acknowledge that you have read and understood this policy.
CryptoLoveYou.com and AegisIQ Limited operate under and comply with the following anti-spam and electronic communications laws. Where two or more laws apply to a single recipient, we apply the stricter standard.
15 U.S.C. §§ 7701–7713. Governs all commercial email sent to U.S. recipients. We comply with all requirements, including accurate header information, non-deceptive subject lines, a clear opt-out mechanism, and inclusion of our physical postal address in every commercial message.
Canada's Anti-Spam Legislation (S.C. 2010, c. 23). We obtain express consent before sending commercial electronic messages to Canadian recipients. We clearly identify AegisIQ Limited as the sender and include a functional unsubscribe mechanism in every message. CASL unsubscribes are honoured immediately.
Email to EU residents is based on either (a) explicit consent obtained at the time of sign-up, or (b) legitimate interest for existing customers receiving service-related communications. Recipients may withdraw consent at any time without detriment. We honour all withdrawal requests promptly.
Privacy and Electronic Communications Regulations 2003. We comply with all PECR rules governing electronic marketing to UK recipients, including the requirement to obtain prior consent for direct marketing emails and to provide a simple opt-out in every message.
Unsolicited Electronic Messages Ordinance (Cap. 593). We comply with all HKUEMO requirements and maintain do-not-call and do-not-email registers in accordance with the Ordinance. Recipients in Hong Kong may register their opt-out preferences, which we honour without delay.
Personal Data (Privacy) Ordinance (Cap. 486). All personal data, including email addresses, is collected and processed in accordance with the six Data Protection Principles set out in the PDPO. We do not use personal data for a purpose other than the purpose for which it was collected without consent.
We send only the following categories of email. Every email we send falls into exactly one of these categories, which determines the consent basis and labelling requirements that apply.
Curated cryptocurrency, AI, and financial market news and commentary, delivered on a regular schedule. This list is subscription-based and opt-in only. You must affirmatively subscribe to receive newsletter emails; we do not add anyone to this list without their express consent.
Confirmations, account-related notices, password resets, and other communications that are directly triggered by your actions on the Site. These are required for the proper functioning of your account and are sent without a separate marketing opt-in, as permitted by applicable law.
Updates about new features, content sections, or significant changes to CryptoLoveYou.com. These are sent only to existing registered users and are limited to information that is genuinely relevant to your use of the Site.
Affiliate partner offers, promotions, and sponsored content. These emails are clearly labelled as promotional and are sent only to recipients who have given explicit consent to receive marketing communications. We never send promotional emails on the basis of legitimate interest alone.
Policy changes, Terms of Service updates, and other legally required notifications. These are sent to registered users as required by law or our Terms of Service and do not require a separate marketing opt-in.
We do NOT send: cold outreach to purchased or rented lists; emails with deceptive or misleading subject lines; emails that disguise or misrepresent our identity as the sender; emails that lack a working unsubscribe mechanism.
We collect email addresses only through the following legitimate, consent-based means:
We never build our email lists by:
We maintain records of how and when each subscriber gave consent, including the source, date, IP address, and consent language presented. These records are retained for the duration of the subscription and for a reasonable period thereafter, in accordance with our data retention obligations.
Every commercial or marketing email we send must, and does, meet the following minimum content standards:
You can stop receiving emails from CryptoLoveYou.com at any time using any of the following methods:
Click the "Unsubscribe" link located in the footer of any email you receive from us. This is the fastest method and will immediately initiate the removal process. No login is required.
Send an email with the word UNSUBSCRIBE in the subject line to: privacy@cryptoloveyou.com. Please include the email address you wish to unsubscribe in the body of your message.
Use our contact form at cryptoloveyou.com/contact/ and request removal from our mailing list. Please specify the email address you wish to remove.
Processing times: We process all unsubscribe requests within 10 business days as required by the CAN-SPAM Act. For recipients covered by CASL, unsubscribe requests are honoured immediately (no later than 10 business days as per CASL's outer limit, but we target same-day processing). After unsubscribing from marketing communications, you may still receive essential transactional emails that are necessary to the administration of your account.
If you continue to receive marketing emails after the applicable processing period has elapsed, please contact us at privacy@cryptoloveyou.com so we can investigate and rectify the issue promptly.
AegisIQ Limited commits to the following prohibitions with respect to email communications. These are not aspirational; they are firm policies:
We may use third-party email service providers (ESPs) to send, manage, and track our email communications. These providers may include platforms such as Resend, Mailchimp, and Beehiiv, among others. Our use of any ESP is subject to the following conditions:
You can review the privacy policies of our current ESP partners below:
The list of ESPs we use may change from time to time. We encourage you to check this page periodically for updates.
When we promote affiliate partners or sponsored products within our email communications, we follow strict disclosure and labelling requirements:
Important notice regarding partner emails: If you click an affiliate link within one of our emails and subsequently subscribe to that partner's own mailing list, you may receive emails directly from that partner under their own terms and privacy policy. AegisIQ Limited has no control over, and accepts no responsibility for, the email practices of affiliate partners. We strongly encourage you to review the privacy policy and anti-spam policy of any partner before subscribing to their communications.
If you have received an unsolicited email that claims to be from CryptoLoveYou.com or AegisIQ Limited, please be aware of the following:
We may not have sent it. Spam emails that impersonate legitimate brands (phishing and email spoofing) are common. An email claiming to be from CryptoLoveYou.com that you did not request may be a phishing attempt or a forgery, not a genuine email from us.
We take reports of email spoofing and phishing using our brand seriously. We use industry-standard email authentication protocols including SPF, DKIM, and DMARC to reduce the risk of email forgery. If you receive a suspicious email purportedly from us, do not click any links or download any attachments — contact us at abuse@cryptoloveyou.com first.
For any questions, concerns, or requests relating to this Anti-Spam Policy or our email practices, please use the appropriate contact below:
AegisIQ Limited
Hong Kong Special Administrative Region
Unsubscribe & Data Requests:
privacy@cryptoloveyou.com
Legal Inquiries:
legal@cryptoloveyou.com
Report Spam or Abuse:
abuse@cryptoloveyou.com
You can also use our contact form for general inquiries. We aim to respond to all compliance-related emails within 5 business days.